Elkjøp Skøyen

Fryktelig lite behjelpelige. Skulle bytte Apple Watch. Først får jeg høre at den kan jeg bytte uten problem for en mellomlegg på 200kr. Venter så 20 min ca i kø for support med en foran meg. Når jeg først kommer til kassen ber han meg trekke ny kølapp. Venter nye 15 min. Får levert klokka hos supert, så må jeg tilbake til tele-avdelingen for å betale å få ut den nye klokka. Da koster 600kr fordi han som stod der så på feil klokke, og de har heller ikke klokken inne så jeg må til CC vest. På CC vest gikk det smertefritt, og hun som jobbet der fortalte også om problemer de selv har hatt med korrespondanse med Skøyen-avdelingen.

Servicen Remi viste meg da min PS5 kontroller ikke fungerte som den skulle er helt sinnsyk!De hadde ikke ny kontroller inne, men han dro personlig å hentet en ny kontroller hos en annen Elkjøp!10/10

Kommer ikke gjennom på telefon. Ber om «ønsker å handle». Prøver igjen og igjen, ingen beskjed om ventetid eller tilbud om «ringe tilbake».

Veldig fin butikk.Eneste å trekke ned er at jeg synes kassen og reklamasjon område blir rotete og uoversiktlig. Da mange ikke annet hav er kasse og ikke kasse.Kunne ønske meg en raskere og mer effektiv reklamasjon avdeling. Blir kjedelig og stå å vente en time når man er 5 nummer unna.

Stor, fin og ryddig butikk med masse utvalg og kjempegod service! Spesiell takk til Benjamin på Data avd.

Great store full of all kinds of domestic electrical products eg kitchen appliances, TVs, vacuum cleaners, security systems, sound systems, computers, phones, and for some inexplicable reason...laundry detergents. Extremely helpful workers, but you have to be prepared to take a number and wait to be served. There was a 15 minute queue when I went.

I gave back laptop for 30+k with dead battery for warranty- I received it back after some days, Elkjøp claimed it is all good. After turning it on, problem was exactly the same and not repaired so gave it back again. Now waited couple weeks, they finally changed battery. BUT they left visible scratch on cover and -WATCH THIS - employee spilled (a lot) yoghurt on my laptop and gave it to me with that xddddddd. (Yoghurt landed partially on joint of screen and cover, good luck if humidity gets inside, I personally witnessed multiple screens destroyed like this but Elkjøp employee denies possibility of that happening xdd). I regret I didn’t take picture of that situation, but anyway - I didn’t take laptop with scratch and now I am waiting next weeks for another actions at their workshop. We will see how it goes but I won’t buy anything premium at elkjop ever again. And there happened multiple problems with their products for me in last months. Support was reason I kept buying at this place for years but in last months it is just joke. Not funny one.Edit: as you see i don’t review products, even when very unsatisfied with them I just let it go. But this situation above is just beyond belief. Most deserved one star ever and it still feels too generous but I can’t give less than that.Update: there won’t be waiting for workshop because today (all that above happened yesterday) I got message that I can pick up my laptop. Of course they didn’t do anything, they haven’t even sent it to workshop. In addition narration about scratch is literally - “you can’t prove it is our fault”, which is even more disgusting because I was pedantic about it and always was asking them what if it get scratched by them. Answers were always ensuring that they keep track if there is nothing on laptop and if something happens, obviously they would repair it. And it is also in papers that there was no scratch, so imagine the audacity to act like they do now. I don’t want to talk about rude and disgusting, denying narration they had toward the topic today. All I can say is I was in shock, I couldn’t imagine and make up nasty tricks they tried to use, like trying to make me believe I would not get refund which they should give me for repair if I won’t take laptop now (what refund? because I had to pay for repair at the start, when they claimed battery is all right. Now the narration changed that it was paid cleaning, btw before leaving laptop first time I made sure that I won’t have to pay for any service like this if cause of problem is issue on warranty, like battery, but it is nuance in shadow of all the rest. Fun fact, other elkjop stores immediately say I should get refunded asap. Well, this one store actually used to have similar attitude, they wanted to refund me even yesterday.) All this… ahh I m just disgusted when I think about it. Let me end here. I don’t want to have anything to deal with people working there. I didn’t pick the laptop today in that condition, I will do my best to solve that topic because it is literally wrong what is going on there.

Sannsynligvis norges mest dysfunksjonelle Elkjøp? Ganske mange på jobb i lokalet, men likevel ingen med verken vilje eller evne til å ta seg av den lange køen i kassa. Eller kassene. For det er flere av dem, men ingen som betjener. Jeg brukte nesten 15 minutter på å betale en sak jeg ikke fikk hjelp med å finne og som tok 20 sekunder å betale når noen først tok seg bryet. Med flere kasser, ingen som betjener og mange i kø er det også helt vilkårlig hvem som får betalt når. Dette var dårlig. Og jeg har selv jobbet på Elkjøp for mange år siden og selvsagt handlet i mange andre avdelinger - dette er ikke representativt.

Helt allright, skulle ønske TV seksjonen var mer organisert

Kjøpte Lenovo PC her i november, har hatt problemer med PCen siden dag 1 og får ikke ny pc. Bor i Spania så har ikke mulighet til å levere pcen.. Ikke handle fra Elkjøp bare problemer har selv jobbet der også og de behandler ansatte ganske dårlig.